The Lee Institute
Our Team

Chrystal R. Joy
Managing Director

704.714.4451 · email

Chrystal Joy joined The Lee Institute in June 2013 as Director and was promoted to her current role in October 2019. Prior to joining the Lee team, Chrystal spent nine years leading a number of enterprise-wide organizational development initiatives at Time Warner Cable including management of the VP women’s leadership development program, the 360 degree feedback and executive coaching processes, and the performance management process. She also provided consulting to enterprise leaders on team building, leader assimilation/integration, assessments and training, and aided in the inception of the inaugural Time Warner Cable Diversity Council in 2005.

Prior to Time Warner Cable, Chrystal spent four years as a HR Generalist at a smaller cable operator in Charlotte. In this role, she was active in leading the change management efforts during the organization’s merger-acquisition in 2003.

At the Lee Institute, Chrystal is responsible for guiding the strategic direction of the organization under the leadership of Cyndee Patterson, President. In her current (and previous) role, Chrystal leads efforts that focus on strategic planning, board and leader development and community capacity building. Chrystal has co-facilitated and led the strategic planning processes for nonprofits such as the Lupus Foundation of America North Carolina Chapter, Matthews HELP Center, the University of North Carolina at Charlotte, the West Boulevard Neighborhood Coalition, the National Association of African Americans in Human Resources (NAAAHR), The Housing Partnership, Charlotte Works, and the Urban League of Central Carolinas. She also co-facilitates the American Leadership Forum (ALF) Charlotte Region Chapter program, The Lee Institute’s flagship leadership program, which is dedicated to building stronger communities by joining and strengthening leaders to serve the common good.

A native of Anderson, South Carolina, Chrystal moved to Charlotte after earning a Bachelor’s Degree in Psychology from Winthrop University. She later also earned a Master’s Degree in Human Resource Management from Keller University of DeVry. In addition, Chrystal is an American Leadership Forum (ALF) Senior Fellow of Class XIV. She is currently a member of the ALF National, the Third Sector Leadership, and the ASPIRE Community Capital boards of directors. Chrystal loves spending time with her husband and two children, and enjoys music, vacations and connecting with family and friends.

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